Managed IT Support
Fully Managed IT Support Service
Support Services
We take complete responsibility for your IT infrastructure, providing day-to-day telephone and remote technical support, in addition to ongoing strategic guidance, proactive network monitoring and fast effective onsite support.
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We provide an all-inclusive IT Support service for a fixed monthly fee. Service contracts are transparent, with no hidden surprises and straightforward Service Level Agreements.
Why Outsource?
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Save Money.
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Increase Productivity.
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Improve Network Stability.
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Fast Support Response Times.
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Unlimited Onsite Support.
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Unlimited Phone/Remote Support.
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Instant Access To Expertise.
We’ll provide instant technical support in the event of a business critical IT emergency. If we cannot fix the problem remotely, then we will dispatch a field support engineer to your site.
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You’ll be assigned a dedicated account manager who is responsible for all areas of your business information technology. Part of their job role is to contact you regularly for scheduled formal account reviews and they are always available to answer any IT questions you have.
Our Account Management team also has the full resources of our consultancy and projects team at their disposal.
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​Our full managed service includes but is not limited to support for the following technologies:
We take the stress out of changing your IT supplier by fully managing the entire service transition process, leaving you to focus on other important business activities.